About your appointment
If you are running late please ring to see whether it is possible to fit you in or to arrange another suitable time. Staff will do its best to help you and accommodate your needs. But being late may be unfair to other patients who would be made to wait.
It would be appreciated if you let the surgery know at least 2 hours before your appointment time if you are unable to make it so we can offer the time to another patient.
While the Surgery is committed to scheduling appointments at realistic intervals, there may be an increased waiting time due to one of the following:
More complex problems than anticipated which cannot be dealt with within a Standard appointment of 15 minutes
It is better for you and the others attending the Surgery if you would ask for an extended appointment in case you have a list of issues.
Despite the best plans, the nature of general practice is that requiring immediate attention and an “unplanned” appointment. We will ask for your patience or, if the waiting would be too long or if you so prefer, staff will re-schedule the appointment.
The GP on stand-by to the Braidwood MPS may be called in case of an emergency. In this event, staff will make every effort to re-schedule your appointment.
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